Frequently Asked Questions

 

Q1: How can I purchase the products?
A1: Purchasing our products is quite simple. Find the template you need on our website and go to the product page. Then, click the "Buy Now" or "Add to Cart" button to add the product to your cart. Once the payment process is completed, you will automatically receive a download link, and you can use your templates immediately.

Q2: What file formats do you support?
A2: Our templates are generally provided in PDF, PNG, or JPEG formats. However, if you require a specific file format, please don't hesitate to contact us, and we'll be happy to assist you.

Q3: When and where can I download the templates I've purchased?
A3: Once the payment process is completed, you can download the templates you've purchased immediately. Additionally, a download link will be sent to the email address you used during registration on our website.

Q4: How can I customize the templates?
A4: Our templates are usually designed to be customizable. After downloading, you can personalize the text and colors. Instructions and special editing guidelines are included in the product file. Please follow these instructions to edit the template online using your web browser. We recommend using a computer and Google Chrome for editing, as the editing editor is not compatible with phones or tablets. Following these instructions is important, so please make sure you apply them correctly.

Q5: How often can I use the downloaded templates?
A5: All templates are permanent, and you can use them as often as you like. A single purchase includes the right for permanent use. Access to editable templates is available for 90 days.

Q6: What is your return or exchange policy?
A6: We do not have a return or exchange policy for digital products. Digital products are delivered instantly and cannot be returned after use. However, if you have any concerns, we would be happy to assist you.

Q7: I have another question; how can I get in touch?
A7: If you have any other questions or special requests, please feel free to contact us. You can send us an email or a message via WhatsApp through our contact page. We will respond to you as soon as possible.